About Us
What is SpoonFed?
Many hospitality owners, managers and staff don’t know, have forgotten or are unsure of the operational skills and knowledge to run their businesses effectively. The time, physical effort, costs and logistical issues in getting this content to every staff member is just not possible for many businesses. That’s why we developed SPOONFED. To solve these issues within the actual venues as staff are working.
SpoonFed is a cloud based solution and is available every single day of the year at any time to any staff member. It broadcasts continuously updated 15 second bites of ‘need to know’ content.
For Less Than The Price Of A Coffee A Day!
A virtual assistant manager for the price of a coffee a day
Hiring an experienced, competent, consistent and professional assistant manager is difficult and costly. SpoonFed allows venues to have a virtual on line assistant manager that meets the above criteria and is available 24/7/365 at 1/50th the annual salary!
Helping venues save $000’s on staff training
Most face to face and online training solutions cost time, effort and considerable money to organise, deliver and monitor. With very little content retained and even less implemented in the workplace where it actually counts. SpoonFed helps deliver both the content AND the implementation.
Selling products and increasing revenue
SpoonFed is one of the most direct and visually engaging ways to promote food and beverages and increase sales in the venue. It is positioned so it is in the face of customers and they cannot miss the messaging. Selling one additional drink a day will pay for the SpoonFed subscription.
Protect against costly insurance and compliance claims
SpoonFed protects and minimizes exposure by venues against potentially expensive Workcover and Public Liability Insurance claims. Which can be caused by staff lapses in Safety, Food Hygiene and Alcohol compliance requirements.
Checklists and operational hints
Time is a costly commodity for owners and managers when overseeing staff in the workplace. Many times management is not present to direct staff in proper procedures and protocols. SpoonFed saves time and money by reminding and reinforcing staff in what to do, how to do it and when to do it.
Continuous quality control
Wastage and spillage in hospitality venues is a costly problem. Management cannot always be present to remind and reinforce staff of the proper handling, pouring and serving techniques. SpoonFed does this every day.
Investing in your staff
Many staff miss out on relevant industry news and product updates. It costs money and time for managers to collect the material, distribute it and then ensure it has been accessed. SpoonFed sources the relevant content, puts it into bitesize chunks and broadcasts it daily into venues.
Coming soon - Daily Consultancy!
Most consultancies are costly and undertaken with one venue at a time and are delivered face to face over days or weeks and even months. Many are of little value especially after the consultant has left! We are developing a daily consultancy with content that can benefit hundreds of venues daily.