24/7 OPERATIONS SOLUTION FOR HOSPITALITY VENUES

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SPOONFED delivers short bite sizes of ‘real world’ operations content directly into venues every day of the year.
It manages, informs, trains and reinforces the operational skills and knowledge to improve staff performance as they work.
No staff have to go off site and managers do not have to organise any external providers or online content …at great cost in time and dollars.
AND…it helps sell your products during the main service periods.

Daily updates of ‘need to know’ operations content including…
Operational checklists.
Compliance updates.
Training content.
Product knowledge.
Procedures and processes.
Customer service and selling prompts.
Revealing, refreshing and reinforcing the skills and knowledge of staff that don’t know, have forgotten or are unsure.

“We developed Spoonfed to improve the skills and knowledge of all staff as they worked in the venue”
Spoonfed Online


THE SOLUTION

Continuously playing Android  “cloud” based solution with daily updates.
Completely portable – s
et up anywhere in a venue with wifi.
Plays on 10″ or 15″ Tablets.
No need for any cabling, wiring or capital works.
We monitor and update the solution continuously.
Staff only need 2 minutes to view content

Managers are assured that every staff member gets access every day.

 


SELL FOOD AND DRINKS

Place the tablet on a bar top or a counter to sell products during the main service periods.
Inform and educate customers and increase revenues at the same time.

 

 

 

Hundreds of “BITES” of content.
Simple, short and easy to digest.

  • Daily ‘to do’ checklists
  • Product knowledge
  • Skills and procedures
  • Compliance – RSA / RSF / OHS
  • Customer service and selling skills
  • Quizzes , hints and tips
  • Coffee service
  • Wine service
  • Food service
  • Bar service
  • Sell Products 
  • Industry news

24/7 Performance Manager

Your venue gets a full time performance manager. It is always available and focused on improving operations. Place it anywhere in a venue on its stand or on a wall. Staff cannot avoid it and managers have a low cost support system to assist them in their daily duties.

SUBSCRIPTION
No Contracts – Month to Month – No admin or set up fees – Exit anytime – Includes GST
Use your own ANDROID tablet or purchase 10″ or 15″ tablet from us
Delivery Australia wide for a nominal postage fee

HOUSE

$39 p/m

Full content
Quizzes and News
Updated Daily
Feedback from venues
Daily monitoring

**PREMIUM**

$49 p/m

Full content + Quizzes + News
+ Promotions content
Updated Daily
Feedback from venues
Daily monitoring

ENTERPRISE

NEGOTIABLE talk to us

Multi sites and Groups
Set up and Development
Proprietary Content
Feedback
Monitoring

BENEFITS

 

NO wages to be paid for staff going off the job
NO training fees or organising costs for m/ment
All content is operations based
One device delivers multiple solutions
Messaging for multi site operators and franchises
Increase revenues during peak service times

Allows feedback from venues for specific content
One staff member or multiple staff can view at anytime
Just need a power point and in house wifi connection
No contracts, no set up fees and monthly subscription 
Cost is less than $2 a day!
Suits any type and scale of hospitality operation

00’s

 of venues can access SPOONFED at the same time

24/7

solution available at anytime in the venue to all staff

2

“minute” interaction needed by staff at any time

0

time and money to spend on organising, developing or deploying Spoonfed

1055

“bites” of operations based content to date and building

CLIENTS

Contracts and payments

Subscription Payments?
Can be made via credit card or direct debit from Bank account or you may prefer to pay annually.
Annual Subscription?
We offer an annual subscription and can invoice you for a 12 month period at a discounted rate.
Cancellation of Subscription?
There are no start up fees or contracts with Spoonfed. You can cancel at anytime with a 48 hour notice before that months billing expiry. When your subscription ends, you will not be billed again.
Contracts?
Are month to month ( pay as you go ) with no set up or admin fees. You can exit at anytime.
Enterprise Solution?
We are happy to sit down and discuss a price model for multi unit sites or Groups.
Privacy?
All your venue information and data belong to you and will not be made available to outside parties. We will forward our Privacy Policy when you commence your subscription.
IT Knowledge?
Spoonfed is a pre loaded cloud based solution hosted securely and delivered in a kiosk mode which means you can only access our content when the device is switched on. All you need to do is connect the Tablet to your in house wi-fi and we can track connectivity remotely.
Hardware?
If you purchase Tablet from us it is yours to keep even if you wish to exit the subscription. We offer a 12 month warranty on the Tablet and it is password protected for management to enter and exit the app at their discretion.

BOOK A DEMONSTRATION IN YOUR VENUE

Call 0419-350634
or email us below
Mon to Sat 7am to 7pm