why we developed Spoonfed ONLINE?
Our team have multi decade involvement in the hospitality industry and are acutely aware that it is overwhelmingly dependant on casual staff who have no intention of pursuing a career and work for relatively short tenures. However they are integral to the operational success of the industry. The industry, member associations, recruiters, vocational providers, governments and customers realise that we have staff shortages as well as skills shortages with existing staff.
Owners and managers in a tough economic climate with demanding wage and cost structures are focused on making their businesses viable and getting a return on investment. Many do not have the time, resources, expertise and $’s to invest in upskilling their workforce and some have been burnt with myriad solutions that promised a lot but delivered little.
The industry is based on continuity, consistency and standards which need to be rolled out every day of the year by all staff including management. We understand implicitly the factors that prevent many managers in achieving the above and doing it day in day out. How do you provide a starting point for industry to tackle these in house issues in the actual house? We thought for a long time about coming up with something that was an agile, quicker, smarter, simpler, real world and zero cost solution.
That’s how SPOONFED online came to fruition and we continue to evolve it.